How can my company become a part of Bakucar.az? Simply call us at +994557050013 to discuss the registration details. Our team is ready to guide you through the process and answer any initial questions you may have.

What is the process for registering my company with Bakucar.az? Once you've decided to register, you'll need to send us your company's documents for contract preparation. After the contract is signed and the first monthly payment is completed, we will provide you with the credentials to access your account where you can add your vehicles.

Is there a monthly fee for listing vehicles on your platform? Yes, there is a monthly fee of 49 AZN to list your vehicles on Bakucar.az. This fee ensures your listings are maintained on the platform and you receive all associated services.

What documents are required for company verification? For verification, please provide us with your VOEN (tax identification number) and bank details. This information will help us ensure all transactions are processed smoothly.

How do I access my company dashboard to add vehicles? After your registration and payment are confirmed, you will receive login details to access your dashboard. From there, you can manage your listings and add new vehicles at any time.

What types of vehicles are allowed to be listed on Bakucar.az? You can list various types of vehicles including cars, SUVs, and additional equipment or services related to vehicle rental.

Can I update my vehicle listings anytime? Absolutely, you can update your listings anytime by logging into your account and selecting the advertisement you wish to edit.

What should be included in the vehicle listing to attract customers? It is important to provide comprehensive details in your listing, including clear descriptions, high-quality photos, and any unique features or services offered with the vehicle.

How can potential customers contact me? Customers can reach you through the phone number (also via WhatsApp) provided in your listing, by email, or through the contact form on our platform.

What are the responsibilities of my company after a customer contacts us? Just as if a customer approached you directly through your website or social media, it is your responsibility to fulfill the order and ensure a smooth rental experience.

How should I handle a customer inquiry or booking request? Handle it as you would manage any direct inquiry, ensuring timely and professional communication.

Are there any guidelines for interacting with customers through Bakucar.az? Upon receiving a booking from customers, it is crucial for your company's reputation that you provide reliable and high-quality service.

How can I ensure my listings are compliant with Bakucar.az policies? Properly filling out the listing fields and adhering to our platform guidelines will ensure your advertisement is successfully published after moderation.

Can I offer additional services like chauffeur or airport pickup through my listings? Yes, you are encouraged to offer additional services and equipment through your listings to enhance customer options.

What payment methods are recommended for transactions with customers? The choice of payment methods depends on your company's policy. You should use whatever method is mutually beneficial and acceptable to both parties.

How often do I need to renew my subscription with Bakucar.az? Subscription renewals occur monthly.

What happens if there is a dispute with a customer? It's your responsibility to resolve disputes directly, but if a complaint is made against your company, we will listen to both sides and take necessary actions.

How can I receive feedback from customers using Bakucar.az? Customers can leave reviews and comments on a special page dedicated to your company.

What steps can I take to improve customer satisfaction? Adhering to your company’s policies and striving for high-quality service will enhance customer satisfaction.

Are there promotional opportunities available on Bakucar.az? Yes, you can learn about advertising opportunities and additional services on a specific page within the platform.

How can I use customer feedback to improve my services? Monitoring the ratings and reviews on your company page can help you adjust your services to better meet customer expectations.

What are the most effective ways to present my vehicles on the platform? Ensure all transport vehicles and rental services are comprehensively listed, and consider using promotional opportunities offered by the platform to enhance visibility.

How can I update my company profile and contact information? You can update your profile and contact information by accessing your account and editing the relevant sections.

What kind of support does Bakucar.az offer to its advertisers? We offer promotional support within the project's scope to help you maximize your visibility and customer reach.

How can I terminate my listing if I decide to leave Bakucar.az? To remove your listings, simply delete them from your account. If you wish to delete your account entirely, please contact us directly.